Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Solo Response website and services. By accessing or using our site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

Solo Response is a self-help document service. We are not a law firm, we do not provide legal advice, and using our site or documents does not create an attorney-client relationship. All content, templates, and guidance are provided for educational and informational purposes only. If your situation is complex or a deadline is unclear, we strongly encourage you to consult a licensed attorney in your state.

You must be at least 18 years old and legally able to enter into a binding agreement to use our services. By using Solo Response, you represent that you meet these requirements and that you will use the site only for lawful purposes.

If you create an account, you agree to provide accurate and current information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account. Let us know immediately if you suspect any unauthorized use.

You agree not to use the site for any unlawful purpose, to submit false or fraudulent information, to interfere with the security or normal operation of the site, or to attempt to access accounts or data that are not your own.

The Debt Validation Letter and Summons Response are each offered for a flat, one-time fee as listed on their respective pages at the time of your order. Pricing does not vary based on the size of your debt or claim. Prices are subject to change for future orders, but the price you were shown and agreed to at checkout is the price you pay for that order.

You are responsible for reviewing the accuracy of the information you provide and for taking the actions described with your document, including signing, dating, mailing, or filing it, by any deadline that applies to your situation. We are not responsible for missed deadlines, rejected filings, or outcomes resulting from inaccurate information you provided.

While our documents are built from real, expert-informed templates, we cannot guarantee any particular legal outcome. Results depend on the specific facts of your case and the actions of third parties, including debt collectors, plaintiffs, courts, and their attorneys, that are outside our control.

You retain ownership of any information or documents you submit to generate your response. You grant Solo Response a limited license to use that content solely to produce, deliver, and support the document you requested.

All content on the site, including text, design, logos, and the underlying models and templates used to generate documents, is the property of Solo Response or its licensors and is protected by applicable intellectual property laws. You may not copy, resell, or exploit our site or services for commercial purposes without our written permission.

Our site may link to third-party websites, such as certified-mail providers or court resources, that we do not control. We are not responsible for the content, accuracy, or practices of those third-party sites.

The site and our services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by law, Solo Response and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the site or our services, including damages related to a missed deadline or an unfavorable legal outcome.

You agree to defend, indemnify, and hold Solo Response and its affiliates, officers, and employees harmless from any claim, liability, or expense (including reasonable attorney fees) arising from your use of the site, the information you submit, or your violation of these Terms.

We may suspend or terminate access to the site for anyone who violates these Terms. We may also modify, suspend, or discontinue any part of the service at any time, though we will not do so in a way that leaves you without a document you have already paid for.

We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the site after a change means you accept the updated Terms.

These Terms are governed by the laws of the United States and the state in which Solo Response is organized, without regard to conflict-of-law principles. If you have questions about these Terms or want to report a violation, contact us at support@soloresponse.com.